Home / FAQ

What is your Return Policy?

If you are not entirely satisfied with your purchase, we’re here to help. You have 30 calendar days to return an item from the date you placed your order. Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. We will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

1. Please email info@salixcare.com to request a refund information.
2. Include in your package the receipt and/or packaging slip of the original purchase.

I haven't received my refund?

How long does it take to see results?

Is Salix Lotion safe?

How much Salix Lotion do I need?

What are the ingredients in Salix Lotion?